Last updated: 6 March 2024

At Konnetor, we are committed to protecting the privacy and security of our valued clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information you provide to us. Please read this policy carefully to understand our practices regarding your personal data.

We may collect personal information from you in the following ways:

1. Information you provide directly: When you request a consultation, submit a form on our website, sign up for our email newsletter, communicate with us via email, phone or social media channels, or share information publicly on our website, ads or social media pages, we may collect personal details such as your name, company name, email address, phone number, and other contact information you choose to provide.

2. Information collected automatically: When you visit our website, we may automatically collect certain technical information about your device and browsing activity, including your IP address, browser type, device type, operating system, referring URLs, pages visited, and date/time stamps.

3. Information from third parties: We may receive personal information about you from third parties such as analytics providers, advertising networks, and social media platforms. This information may include demographic data, interest data, and online behavioral data.

We use the information we collect for the following purposes:

1. Providing our digital marketing services: We use your personal information to deliver the services you have requested from us, such as website development, search engine optimization, social media marketing, and other digital marketing solutions.

2. Communication and support: We may use your contact information to respond to your inquiries, provide customer support, and send you updates or notifications related to our services.

3. Marketing and promotional activities: With your consent, we may use your personal information to send you marketing communications about our services, promotions, and updates that we believe may be of interest to you. You can opt-out of receiving these communications at any time.

4. Website analytics and improvement: We analyze website usage data, such as traffic patterns, popular pages, and user behavior, to understand how our website is being used and to continually improve its content, design, and functionality.

5. Compliance with legal obligations: We may use and disclose your personal information as necessary to comply with applicable laws, regulations, legal processes, or governmental requests.

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent. However, we may share your information with the following trusted third parties:

1. Service providers: We may share your personal information with third-party companies that provide services to us, such as website hosting, email delivery, data analysis, customer relationship management, and IT support. These service providers are obligated to maintain the confidentiality and security of any personal information they process on our behalf.

2. Business partners: If we collaborate with other companies to provide certain services or promotions, we may share your personal information with these business partners to the extent necessary to facilitate the collaboration.

3. Legal requirements: We may disclose your personal information if required by law or in response to valid requests from public authorities, such as court orders, subpoenas, or government investigations.

4. Protection of rights and interests: We may disclose your information when necessary to protect the rights, property, or safety of Konnetor, our clients, or others, or to address fraudulent, abusive, or unlawful behavior.

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to:

1. Encryption: We use industry-standard encryption protocols to protect sensitive information during transmission and storage.

2. Access controls: Access to your personal information is restricted to authorized personnel who need it to perform their duties, and they are required to respect the confidentiality of your information.

3. Firewall and security systems: We maintain firewalls and other security systems to protect our servers and networks from unauthorized access, intrusion, and potential vulnerabilities.

4. Regular security audits and updates: We regularly audit our security practices and systems, and apply the latest security patches and updates to ensure ongoing protection.

However, please be aware that no method of data transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

You have the following rights regarding your personal information:

1. Access and rectification: You may contact us at any time to access, review, and request corrections or updates to your personal information in our records.

2. Opt-out of marketing communications: You can opt-out of receiving marketing or promotional communications from us at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.

3. Data portability: In certain circumstances, you may have the right to receive a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format.

4. Erasure or restriction of processing: You may request that we erase or restrict the processing of your personal information in specific situations, such as when the data is no longer necessary for the intended purpose or if you withdraw your consent.

5. Lodging a complaint: If you have concerns about our handling of your personal information, you have the right to lodge a complaint with the relevant data protection authority.

To exercise any of these rights or make any other inquiries regarding this Privacy Policy, please contact us using the information provided in the "Contact Us" section below.

Our website may contain links to third-party websites, mobile applications, or services that are not owned or controlled by Konnetor. This Privacy Policy does not apply to those third-party sites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties before providing any personal information.

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children without parental consent. If you become aware that a child has provided us with personal information, please contact us immediately so that we can take appropriate steps to remove the information.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will be posted on our website, and we encourage you to review it periodically. Any material changes will be communicated to you as required by applicable laws.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

William Gopallawa Rd,
Kandy, Sri Lanka

Phone: +94 (74) 177 0447
Contact: Contact page

By using our website or services, you consent to the practices described in this Privacy Policy.